[Hot Item] Birthday Valentine's Day Gift Sterling Silver-Plated Brass Angel Heart Beads Bracelet Charms

Birthday Valentine's Day Gift Sterling Silver-Plated Brass Angel Heart Beads Bracelet Charms

Frequently Asked Questions - Brass Charm Pendants Collection

1. What materials are used in these charm pendants?
Our pendants are crafted from premium lead-free brass with options for 18K gold plating or sterling silver plating (specified per design). Some designs feature additional elements like cubic zirconia or enamel accents.

2. Are these pendants suitable for sensitive skin?
Yes. All base brass material is nickel-free and hypoallergenic. The plating layers provide extra protection against skin irritation.

3. What is the average size of the pendants?
Standard sizes range from:

• Small charms: 8-10mm

• Medium charms: 12-15mm

• Large statement charms: 18-22mm
  Exact measurements are provided in each product description.

4. Can these pendants be used for jewelry making?
Absolutely. Each pendant includes:

• Standard 3-5mm jump ring attachment

• Compatible with most chains (1.5-3mm thickness recommended)

• DIY-friendly design for bracelets, necklaces, or earrings

5. How durable is the plating?
With proper care:

• Gold plating lasts 6-12 months with regular wear

• Silver plating lasts 4-8 months

• Rhodium plating offers longest protection (12-18 months)

6. How should I clean and maintain the pendants?

• Use a soft jewelry cloth for regular polishing

• Avoid chemical cleaners or ultrasonic methods

• Store separately in anti-tarnish bags

• Remove before swimming/showering

7. Can I request custom charm designs?
We accept custom orders with:

• Minimum order of 50 units per design

• 4-6 week production time

• Custom mold fee applies for unique shapes

8. Are these compatible with major charm bracelet systems?
Our standard charms fit:

• Pandora-style threaded systems

• Trollbead compatible clips

• Charm-it locking mechanisms
  (Specify your needs at checkout for proper sizing)

9. What's the difference between your brass and sterling silver versions?

• Brass: More affordable, slightly heavier, requires plating maintenance

• Sterling silver: Higher purity, naturally hypoallergenic, maintains value better

10. How are orders packaged?
Each pendant arrives:

• Individually sealed in anti-tarnish plastic

• Cushioned in bubble wrap

• Shipped in rigid boxes to prevent bending

• Bulk orders in partitioned organizer boxes
  

  11. How thick are the brass pendants?
  Our standard thickness ranges:

• Delicate charms: 1.2-1.5mm

• Standard pendants: 1.8-2.2mm

• Substantial statement pieces: 2.5-3mm
  (Precise specs available in technical drawings upon request)

• 
  12. Do you offer different finishes?
  Choose from:

• High polish (mirror shine)

• Antique brushed (vintage look)

• Sandblasted matte (modern texture)

• Two-tone combinations (e.g. gold+silver)

• 
  13. What's the lead time for restocking sold-out designs?
  Typically 10-15 business days for replating existing designs. New production runs require 3-4 weeks (contact for rush service options).

  
  14. Can I get samples before bulk ordering?
  We provide:

• 3 free random samples with paid shipping

• Custom sample sets (5+ designs) at 50% retail price

• Sample fees credited toward future bulk orders

• 
  15. How do I verify plating authenticity?
  All our plated items:

• Carry 925/18K stamps where applicable

• Include independent lab test reports (request via email)

• Use electrolytic plating (not spray coating)

• 
  16. Are the jump rings included solder-filled?
  Options available:

• Standard open jump rings (easy to attach)

• Solder-filled rings (extra security +$0.50/unit)

• Split rings (most secure +$0.80/unit)

• 17. Do you provide CAD files for designers?
  Yes! Receive:

• 3D renderings in .STP/.OBJ format

• Technical drawings with tolerances

• Material specification sheets
  (Require NDA for proprietary designs)

• 18. What's your sustainable practice?

• Brass sourced from certified recycled materials

• Water-based plating solutions

• Solar-powered production facility

• Carbon-neutral shipping options