[Hot Item] Themed Scene Decoration Props, Atmosphere Lighting Accessories, Halloween Pumpkin Lantern Decorations, Halloween Suction Cup Lights

FAQ
Question 1: Are you a manufacturer?

Answer:We are a factory. We welcome you to visit China and tour our facility. By the way, we are a comprehensive and professional party supplies manufacturer with over 10 years of experience. We specialize in designing, developing, manufacturing, and marketing a wide range of party supplies.

Question 2: What certifications do you have?

Answer: Our items can pass international standard certifications such as EN71, CE, ASTM, REACH, ROHS, SVHC, etc., through SGS, BV, TUV, DNV, BSI, and others.
Question 3: How can I place an order?

Answer: You can simply send your inquiry to us via email or Trademanager. Our TopStar sales team will get back to you within 24 hours.

Question 4: What are the advantages of your factory?

Answer:
1. Over 10 years of export experience and expertise.
2. Export to more than 50 countries and regions.
3. A professional and stable sales and service team will ensure good product quality, timely shipping, and after-sales communication services.
4. Our factory can flexibly produce OEM brands according to customers' products.

Question 5: Can I get a real sample for our reference? Are your samples free of charge or do they require a fee?**

Answer:
1. Yes, we will send you a real sample for inspection based on the detailed company information you provide.
2. It actually depends on the product. For low-value or stock items, we offer free samples and cover the shipping costs. However, for high-value or custom-designed products, the buyer must pay for the sample cost and shipping fees. All sample fees will be refunded to you once you place an order.

Question 6: How can I confirm the quality before production starts?

Answer: Before any order goes into mass production, our TopStar sales team must send you pre-production sample photos or videos via email for your inspection. We can also send you actual samples if you request, but the shipping cost will be borne by the buyer. We will start production only after you confirm the pre-production sample.

Question 7: Can you do custom designs for us?

Answer: Yes, we have a professional team with rich experience in design and modeling. We can manufacture products according to your requirements.