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FAQ:
1. Can you send me a sample order of EL light mask?
2. A: Yes, we welcome samples to test and check the quality. Mixed samples are acceptable. You can also provide your sample or sample pictures to us. We will design the shape of the cold light luminescent mask according to your requirements.
1. Q2. What about the delivery date?
A: It takes 2-5 days for samples and 1-3 weeks for mass production.
The third season. Is there a MOQ limit on the order of EL Light mask?
A: MOQ, we can provide 1 sample for inspection.
The fourth quarter. How do you ship the goods and how long will it take you to arrive?
A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Sea and air transport are also optional.
Q5. How to order EL light mask?
A: Please tell us your requirements.
We will offer the price according to your request or suggestion.
iii) Confirm the sample and place the official order.
iv) We will arrange production.
Q6. Can my logo be printed on EL Light mask products?
A: Yes, please confirm the sample and inform us formally before production.
Q7: How do I handle the fault?
A: Our products are produced under a strict quality control system with a defect rate of less than 0.1%.
During the warranty period, we will have a small number of new orders to replace the EL light mask. For unqualified bulk goods, we will repair and send them to you again, or we can discuss solutions according to the actual situation, including recall.
Do you offer a warranty on the product?
A: Yes, our products have a 1-year warranty.