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What is the Trade Term?
Ex-work factory , FOB , FCA, CIF,DDP

How long is the guarantee (period)?
One years quality warranty .

Can I get samples?
Yes, we can supply free sample, you pay for the freight charge only.

How to pay?
PI will be sent firstly after our aligned products specification. Payment by Paypal , T/T, Western Union,LC, are ok.

How is your MOQ?
Normally speaking, our MOQ is 1kg. But we can also accept less quantity such as 100g on the condition that sample charge is100% paid.

How can you guarantee the quality of your products ?
1. Our staff are all experienced in chemical products or related major background, they are well trained before quotation.
2. Free sample or pre-shipment sample are available for our new cooperation before you place commercial order. We are sure the same specification commercial products as sample to customers
3. Third Party Inspection like SGS can be arranged according to your requirement before shipping.
4. On-Spot QC in our APPROVED associated production bases with necessary certification like GMP, ISO etc.

How long is our Production leading time?
within 15-20 days upon receive deposit in normal season, and 25-30days in our busy time(August,September,October).

What kind of documents we will provide to you?
B/L,Commercial Invoice, Packing List,Certificate of Original. with these documents you or your borker can do the customs declaration at your side.

During shipping, if there is a damage to products, how do you get replacement?
During shipping,our shipping angancy will try to ensure the safety of the goods.If there is a damage to products, they would be responsible for the damage .If it is not a very serious problems,we will help you and compensate you the damaged parts.