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Case Study: Custom Swing Ticket for a Workwear Distributor in India

Source:Phone Ring Holders / Time:2026-09-18

Swing Ticket for a Workwear Distributor in India

A Workwear Distributor approached us with a swing ticket requirement for the India market. The brief was specific: a defined look, a hard launch date and a unit cost that had to survive freight and duty. This case study records what was specified, what went wrong in sampling and how the bulk order was delivered.

The challenge

  • A trim that passed sampling but failed in-line because it was never cycle tested
  • A spec that lived in an email instead of a tech pack
  • A compliance document that arrived after the goods were already shipped

Swing Ticket case study

What we specified

ItemSwing Ticket
Client typeA Workwear Distributor
MarketIndia
Order volume2,000 pieces across 3 specifications
Base materialStainless Steel
Standard size25 mm Width
FinishSandblasted Finish
Sampling rounds4
Delivery window8 weeks from PO to ex-factory
ComplianceEN 71-3

How it was resolved

  1. We rebuilt the specification around Stainless Steel and locked the tolerance before bulk.
  2. The finish was moved to Epoxy Doming after strike-off tests showed better durability.
  3. A pre-production sample was approved and retained as the golden reference.
  4. Production ran with in-line inspection and a mid-run photo report.
  5. Cartons were packed to the client's own barcode and ratio specification.

Swing Ticket production run

Result

  • 2,000 pieces delivered inside the 8-week window.
  • Unit cost held within 2.0% of the original quotation.
  • Inspection-related rejection stayed under 1.5%.
  • The specification is now on file, so reorders reproduce the approved sample.

What we would repeat

Keep one accountable owner on both sides. Most delays come from hand-offs, not from machines.

Planning something similar?

Send the reference sample or tech pack and we will come back with a costed specification, a sampling timetable and the compliance documents your market requires.

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