Case Study: Custom Waterproof Zipper for a Promotional Product Agency in Austria

Waterproof Zipper for a Promotional Product Agency in Austria

A Promotional Product Agency approached us with a waterproof zipper requirement for the Austria market. The brief was specific: a defined look, a hard launch date and a unit cost that had to survive freight and duty. This case study records what was specified, what went wrong in sampling and how the bulk order was delivered.

The challenge

• Shade drift between the approved lab dip and the bulk lot
• A spec that lived in an email instead of a tech pack
• A zipper puller that broke under pull test at the warehouse

What we specified

How it was resolved

1. We rebuilt the specification around Glass and locked the tolerance before bulk.
2. The finish was moved to Soft-Touch Rubber Coating after strike-off tests showed better durability.
3. A pre-production sample was approved and retained as the golden reference.
4. Production ran with in-line inspection and a mid-run photo report.
5. Cartons were packed to the client's own barcode and ratio specification.

Result

• 20,000 pieces delivered inside the 5-week window.
• Unit cost held within 4.5% of the original quotation.
• Inspection-related rejection stayed under 1.0%.
• The specification is now on file, so reorders reproduce the approved sample.

What we would repeat

Approve a pre-production sample made from the actual bulk base material. Substitute material behaves differently in finishing.

Planning something similar?

Send the reference sample or tech pack and we will come back with a costed specification, a sampling timetable and the compliance documents your market requires.