Case Study: Custom Velour Fabric for an Airline Catering Supplier in Vietnam
Source:Gold Locket Pendants /
Time:2026-09-18
Velour Fabric for an Airline Catering Supplier in Vietnam
An Airline Catering Supplier approached us with a velour fabric requirement for the Vietnam market. The brief was specific: a defined look, a hard launch date and a unit cost that had to survive freight and duty. This case study records what was specified, what went wrong in sampling and how the bulk order was delivered.
The challenge
- Shade drift between the approved lab dip and the bulk lot
- Elastic that lost recovery after three washes
- Reorders that quietly changed supplier and changed the hand feel

What we specified
| Item | Velour Fabric |
|---|---|
| Client type | An Airline Catering Supplier |
| Market | Vietnam |
| Order volume | 50,000 pieces across 4 specifications |
| Base material | Zinc Alloy |
| Standard size | 400 gsm |
| Finish | Chrome Plating |
| Sampling rounds | 3 |
| Delivery window | 8 weeks from PO to ex-factory |
| Compliance | ISO 12947 Abrasion Resistance |
How it was resolved
- We rebuilt the specification around Zinc Alloy and locked the tolerance before bulk.
- The finish was moved to Soft-Touch Rubber Coating after strike-off tests showed better durability.
- A pre-production sample was approved and retained as the golden reference.
- Production ran with in-line inspection and a mid-run photo report.
- Cartons were packed to the client's own barcode and ratio specification.

Result
- 50,000 pieces delivered inside the 8-week window.
- Unit cost held within 2.0% of the original quotation.
- Inspection-related rejection stayed under 1.5%.
- The specification is now on file, so reorders reproduce the approved sample.
What we would repeat
Approve a pre-production sample made from the actual bulk base material. Substitute material behaves differently in finishing.
Planning something similar?
Send the reference sample or tech pack and we will come back with a costed specification, a sampling timetable and the compliance documents your market requires.



