Case Study: Custom Rubber Patch for a Logistics Company in Portugal

Rubber Patch for a Logistics Company in Portugal

A Logistics Company approached us with a rubber patch requirement for the Portugal market. The brief was specific: a defined look, a hard launch date and a unit cost that had to survive freight and duty. This case study records what was specified, what went wrong in sampling and how the bulk order was delivered.

The challenge

• A trim that passed sampling but failed in-line because it was never cycle tested
• Reorders that quietly changed supplier and changed the hand feel
• Cartons packed to the factory ratio instead of the buyer's size ratio

What we specified

How it was resolved

1. We rebuilt the specification around Glass and locked the tolerance before bulk.
2. The finish was moved to Sandblasted Finish after strike-off tests showed better durability.
3. A pre-production sample was approved and retained as the golden reference.
4. Production ran with in-line inspection and a mid-run photo report.
5. Cartons were packed to the client's own barcode and ratio specification.

Result

• 20,000 pieces delivered inside the 10-week window.
• Unit cost held within 2.0% of the original quotation.
• Inspection-related rejection stayed under 1.0%.
• The specification is now on file, so reorders reproduce the approved sample.

What we would repeat

Keep one accountable owner on both sides. Most delays come from hand-offs, not from machines.

Planning something similar?

Tell us the item, the quantity and the delivery window. We will quote it with the sub-processes named, so the lead time you approve is the lead time you get.