Case Study: Custom Metal Button for a Logistics Company in Australia
Source:Carved Jade Pendants /
Time:2026-09-18
Metal Button for a Logistics Company in Australia
A Logistics Company approached us with a metal button requirement for the Australia market. The brief was specific: a defined look, a hard launch date and a unit cost that had to survive freight and duty. This case study records what was specified, what went wrong in sampling and how the bulk order was delivered.
The challenge
- A trim that passed sampling but failed in-line because it was never cycle tested
- A zipper puller that broke under pull test at the warehouse
- Reorders that quietly changed supplier and changed the hand feel
What we specified
| Item | Metal Button |
|---|---|
| Client type | A Logistics Company |
| Market | Australia |
| Order volume | 10,000 pieces across 2 specifications |
| Base material | Wood |
| Standard size | 50 mm Width |
| Finish | Yarn-Dyed Finish |
| Sampling rounds | 4 |
| Delivery window | 8 weeks from PO to ex-factory |
| Compliance | WRAP |
How it was resolved
- We rebuilt the specification around Wood and locked the tolerance before bulk.
- The finish was moved to Powder Coating after strike-off tests showed better durability.
- A pre-production sample was approved and retained as the golden reference.
- Production ran with in-line inspection and a mid-run photo report.
- Cartons were packed to the client's own barcode and ratio specification.
Result
- 10,000 pieces delivered inside the 8-week window.
- Unit cost held within 4.5% of the original quotation.
- Inspection-related rejection stayed under 0.5%.
- The specification is now on file, so reorders reproduce the approved sample.
What we would repeat
Lock the material standard before sampling. Once the base changes, every downstream approval has to be redone and the calendar slips.
Planning something similar?
Share the programme details and we will propose two alternatives — one optimised for unit cost, one for lead time — and let you choose.
