Case Study: Custom Hem Tape for a Hospital Procurement Team in Turkey
Source:Birthstone Crystal Keychains /
Time:2026-09-18
Hem Tape for a Hospital Procurement Team in Turkey
A Hospital Procurement Team approached us with a hem tape requirement for the Turkey market. The brief was specific: a defined look, a hard launch date and a unit cost that had to survive freight and duty. This case study records what was specified, what went wrong in sampling and how the bulk order was delivered.
The challenge
- Elastic that lost recovery after three washes
- MOQ that was quoted per colourway rather than per style
- A zipper puller that broke under pull test at the warehouse
What we specified
| Item | Hem Tape |
|---|---|
| Client type | A Hospital Procurement Team |
| Market | Turkey |
| Order volume | 5,000 pieces across 3 specifications |
| Base material | Iron |
| Standard size | 9 mm Width |
| Finish | Pearlescent Coating |
| Sampling rounds | 2 |
| Delivery window | 10 weeks from PO to ex-factory |
| Compliance | ISO 9001 |
How it was resolved
- We rebuilt the specification around Iron and locked the tolerance before bulk.
- The finish was moved to Matte Black Coating after strike-off tests showed better durability.
- A pre-production sample was approved and retained as the golden reference.
- Production ran with in-line inspection and a mid-run photo report.
- Cartons were packed to the client's own barcode and ratio specification.
Result
- 5,000 pieces delivered inside the 10-week window.
- Unit cost held within 1.5% of the original quotation.
- Inspection-related rejection stayed under 1.0%.
- The specification is now on file, so reorders reproduce the approved sample.
What we would repeat
Fix the specification count early. Adding variants after production starts is the most expensive change a client can request.
Planning something similar?
Send the reference sample or tech pack and we will come back with a costed specification, a sampling timetable and the compliance documents your market requires.
