Case Study: Custom Cord Lock for a Hotel Group in Thailand
Source:Tiered Cascade Fountain /
Time:2026-09-18
Cord Lock for a Hotel Group in Thailand
A Hotel Group approached us with a cord lock requirement for the Thailand market. The brief was specific: a defined look, a hard launch date and a unit cost that had to survive freight and duty. This case study records what was specified, what went wrong in sampling and how the bulk order was delivered.
The challenge
- Cartons packed to the factory ratio instead of the buyer's size ratio
- A spec that lived in an email instead of a tech pack
- Lead time quoted without the plating or dyeing sub-process
What we specified
| Item | Cord Lock |
|---|---|
| Client type | A Hotel Group |
| Market | Thailand |
| Order volume | 10,000 pieces across 2 specifications |
| Base material | Silicone |
| Standard size | 3# Gauge |
| Finish | Black Nickel Finish |
| Sampling rounds | 3 |
| Delivery window | 10 weeks from PO to ex-factory |
| Compliance | BSCI |
How it was resolved
- We rebuilt the specification around Silicone and locked the tolerance before bulk.
- The finish was moved to Piece-Dyed Finish after strike-off tests showed better durability.
- A pre-production sample was approved and retained as the golden reference.
- Production ran with in-line inspection and a mid-run photo report.
- Cartons were packed to the client's own barcode and ratio specification.
Result
- 10,000 pieces delivered inside the 10-week window.
- Unit cost held within 1.5% of the original quotation.
- Inspection-related rejection stayed under 2.0%.
- The specification is now on file, so reorders reproduce the approved sample.
What we would repeat
Approve a pre-production sample made from the actual bulk base material. Substitute material behaves differently in finishing.
Planning something similar?
If you are comparing suppliers, send us the spec they quoted against. We will quote the same spec and show you where the difference sits.
