Case Study: Custom Chantilly Lace for a Theatre Costume Workshop in Austria
Source:Handmade Jute Planters /
Time:2026-09-18
Chantilly Lace for a Theatre Costume Workshop in Austria
A Theatre Costume Workshop approached us with a chantilly lace requirement for the Austria market. The brief was specific: a defined look, a hard launch date and a unit cost that had to survive freight and duty. This case study records what was specified, what went wrong in sampling and how the bulk order was delivered.
The challenge
- Cartons packed to the factory ratio instead of the buyer's size ratio
- Reorders that quietly changed supplier and changed the hand feel
- Lead time quoted without the plating or dyeing sub-process
What we specified
| Item | Chantilly Lace |
|---|---|
| Client type | A Theatre Costume Workshop |
| Market | Austria |
| Order volume | 2,000 pieces across 6 specifications |
| Base material | Brass |
| Standard size | 9 mm Width |
| Finish | Mercerised Finish |
| Sampling rounds | 2 |
| Delivery window | 6 weeks from PO to ex-factory |
| Compliance | EN 71-3 |
How it was resolved
- We rebuilt the specification around Brass and locked the tolerance before bulk.
- The finish was moved to Nickel-Free Electroplating after strike-off tests showed better durability.
- A pre-production sample was approved and retained as the golden reference.
- Production ran with in-line inspection and a mid-run photo report.
- Cartons were packed to the client's own barcode and ratio specification.
Result
- 2,000 pieces delivered inside the 6-week window.
- Unit cost held within 3.0% of the original quotation.
- Inspection-related rejection stayed under 0.5%.
- The specification is now on file, so reorders reproduce the approved sample.
What we would repeat
Keep one accountable owner on both sides. Most delays come from hand-offs, not from machines.
Planning something similar?
Share the programme details and we will propose two alternatives — one optimised for unit cost, one for lead time — and let you choose.
