Case Study: Custom Viscose Fabric for a Promotional Product Agency in Austria
Source:Clear Window Decals /
Time:2026-09-18
Viscose Fabric for a Promotional Product Agency in Austria
A Promotional Product Agency approached us with a viscose fabric requirement for the Austria market. The brief was specific: a defined look, a hard launch date and a unit cost that had to survive freight and duty. This case study records what was specified, what went wrong in sampling and how the bulk order was delivered.
The challenge
- Reorders that quietly changed supplier and changed the hand feel
- Elastic that lost recovery after three washes
- Cartons packed to the factory ratio instead of the buyer's size ratio
What we specified
| Item | Viscose Fabric |
|---|---|
| Client type | A Promotional Product Agency |
| Market | Austria |
| Order volume | 50,000 pieces across 6 specifications |
| Base material | Brass |
| Standard size | 360 gsm |
| Finish | Powder Coating |
| Sampling rounds | 2 |
| Delivery window | 6 weeks from PO to ex-factory |
| Compliance | WRAP |
How it was resolved
- We rebuilt the specification around Brass and locked the tolerance before bulk.
- The finish was moved to Silicone Wash Finish after strike-off tests showed better durability.
- A pre-production sample was approved and retained as the golden reference.
- Production ran with in-line inspection and a mid-run photo report.
- Cartons were packed to the client's own barcode and ratio specification.
Result
- 50,000 pieces delivered inside the 6-week window.
- Unit cost held within 2.0% of the original quotation.
- Inspection-related rejection stayed under 2.0%.
- The specification is now on file, so reorders reproduce the approved sample.
What we would repeat
Keep one accountable owner on both sides. Most delays come from hand-offs, not from machines.
Planning something similar?
Send the reference sample or tech pack and we will come back with a costed specification, a sampling timetable and the compliance documents your market requires.
